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dascpa
Level 11
February 22, 2024
Question

Am I Supposed to Memorize Your Return

  • February 22, 2024
  • 3 replies
  • 13 views

Clients walk in unannounced all the time.  Okay, I'll live with it if I have time to do a quick meet.

What was that $699 on my return?  I'm sorry, do you think I memorize every line of everyone's tax returns?  And I completed your return two weeks ago.  Then they get huffy that I don't.  Grrrr.

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3 replies

IRonMaN
Level 15
February 22, 2024

They say that your memory is the first thing to go.  I kinda forgot what the second and third things are.

 

Slava Ukraini!
Level 8
February 22, 2024

At least you remembered it was one of your clients!

Level 4
February 22, 2024

Glad you didn't say...Oh are you ready to file your tax return????

Jim-from-Ohio
Intuit Community Champion
February 22, 2024

When I greet someone in the lobby, (with folder in right hand of course to avoid hand shaking) i sometimes honestly don't know if I did their return the prior year or not.. i usually know but with so may clients sometimes I forget some of them

PATAX
Level 12
February 22, 2024

they act like their return is the only one that we do.

BobKamman
Level 15
February 22, 2024

"Just Because I'm

Your Only Tax Guy

Doesn't Mean You Are

My Only Client"

Taxprohere
Level 7
February 23, 2024

Similar to Bob's post, I picked this up some time ago at TaxProtalk:

I try to treat each client as if they're my only client, but don't expect them to act that way.