Skip to main content
Level 3
April 30, 2023
Question

All of a sudden the Proseries softwarre doesn't open anymore. I get an error message saying that it can not open due to a file in Microsoft Net. Framework.

  • April 30, 2023
  • 3 replies
  • 23 views

All of a sudden the Proseries app doesn't open anymore. I get an error message saying that it can not open due to a file in Microsoft Net. Framework.

Did this ever happened to anyone?

I tried troubleshooting by deleting the app, reinstalling it, restarting the PC, removing the Microsoft Framework 4.81 and then reinstalling it again but no luck.

If anyone has a solution to this, please share. 

Thank you

This topic has been closed for replies.

3 replies

Just-Lisa-Now-
Intuit Community Champion
April 30, 2023

You can try the ToolsHub, but youve already kind of jumped in and done a bunch of other stuff, Im not sure how much luck you'll have...you'll probably need to call Support tomorrow.  Make sure Windows has downloaded and installed all available updates, its a PS and MS conflict

https://proconnect.intuit.com/support/en-us/help-article/system-responses/proseries-tool-hub-helping-fix-common-problems/L3c9BxAV2_US_en_US?uid=lh40rzye

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15
April 30, 2023

Is this the 2022 software?

This thread is discussing 2021, but it may provide some insight on some possible methods to try to fix it.

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/microsoft-net-framework-file-error/00/238130

 

ljr
Level 9
May 1, 2023

I had a problem on the 2022 program last week. Would open and shut down as homepage was loading. I did repair updates and from tool hub program repair. Then restarted and it worked. If that doesn't work I guess support is your only option. 

October 3, 2023