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Level 3
December 23, 2025
Question

Accountant's Trial Balance import feature is broken by some update to the 2024 software.

  • December 23, 2025
  • 1 reply
  • 5 views

Once again, the Trial Balance Import feature of the ProSeries business software is not working. It had been working fine all year, but when I tried to use it on a November FYE return, I discovered that it is not working. I've tried all the troubleshooting available to deal with it, but I suspect someone has mindlessly broken the code in a recent update. I wonder if it is also broken in the 2025 software. Am I the only one who still uses this valuable feature?

1 reply

Kathi_at_Intuit
Moderator
January 5, 2026

Hi @QuickRick Nice to see you in the Community and thanks for posting about the Trial Balance feature being broken. If you have not reached out to ProSeries Support already we recommend doing so. They would be able to take a look at this with you. 

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