2025 Renewal Increase

"I called twice and had to talk to people I could hardly understand their broken English."

I used to watch Swamp People.  It sounds like you got a hold of the Louisianna support center.

As a side note, if you saw that big of an increase, it sure sounds like you got on with a special deal.  Specials don't last forever.

Every time I click review quote it sends me to training portal..............What am I doing wrong!

I totally agree with you regarding the increase in price and support is almost non existent.  I needed them

at least 3 to 5 time this year and no one could help me.  I have never called support before for assistance and I have worked with ProSeries Professional since 2017.  It is time to shop around and speak with my

friends as well as other accountants what they use and the cost as well as the support.  If anyone finds something that is better than the program I use and for a decent price just send me info to check it out.

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I have raised my prices 10% across the board, each year, for the last three years.  Folks are 'warned' in the client letter that goes with their organizer.

I've lost THREE clients due to the price increase, maybe a couple more that just didn't re-appear.  Some of the *didn't re-appear* were ones I told to stop withholding as the only reason they had to file was to get all the withholding back.  I told them, if they did want to file just for identity theft or statute of limitations....IRS Free File was a great thing to use.