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Pizagno
Level 3
November 6, 2025
Question

2024 client e-files lost. Can Intuit help recover?

  • November 6, 2025
  • 3 replies
  • 15 views

Computer crash caused loss of 2024 efiled tax return data. Can Intuit help recover some data ?

3 replies

IRonMaN
IRonMaN
Level 15
November 6, 2025

Did you backup any of the files?

Slava Ukraini!
    P
    PizagnoAuthor
    Level 3
    November 6, 2025

    Yes but the external portable hard drive is now corrupted

    T
    Terry53029Intuit Community Champion
    Intuit Community Champion
    November 6, 2025

    There are several on line services that will recover files for you. There are also several software companies that you can purchase their recovery software to do your self. I have used both in past years with good results. I now keep three backup sources, and think that is the best way to go

      Skylane
      SkylaneIntuit Community Champion
      Intuit Community Champion
      November 6, 2025

      i agree... it sounds like your best option may a computer geek with tools to extract data. I'm not familiar with the recovery software or services @Terry53029 mentioned. My daily backups are stored on 4 independent devices. 

      If at first you don’t succeed…..find a workaround
        IRonMaN
        IRonMaN
        Level 15
        November 6, 2025

        We use portable hard drives for automatic backups and then have Carbonite as a backup to the backup.

        Slava Ukraini!
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