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FSU CPA
Level 2
February 3, 2024
Question

2023 - Update and Install New Products

  • February 3, 2024
  • 2 replies
  • 16 views

I'm having trouble installing new state returns. Anyone else having this problem?

    This topic has been closed for replies.

    2 replies

    A
    Avs19
    Level 6
    February 3, 2024

    Have you tried refreshing updates?

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    February 3, 2024

    Which product are you using?  Basic? Professional? Stand Alone? Network?  Are you using Hosted or not?   

    I saw someone using the hosted version that was struggling to get any states downloaded, not sure if that was ever rectified or not.

    Which states are not downloading for you?  The more information you provide, the more likely it is that someone can tell you if its an Intuit issue or an issue on your end.

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