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D
DDANA
Level 4
January 19, 2024
Question

2022 ProSeries Basic - getting garbled text on NY state returns when printing Federal & State returns

  • January 19, 2024
  • 2 replies
  • 16 views

Since NY State gets printed first, the NY forms text is garbled (Graphics are perfect)

Same printer for several years so that is not the issue.

Cancel and reprint does work but Forms should print correctly the first time - Agree?

Hoping this does not reoccur for 2023, so hoping someone will look into this before season ramps up.

This topic has been closed for replies.

2 replies

IRonMaN
IRonMaN
Level 15
January 19, 2024

I dealt with a similar issue with a number of Minnesota forms a couple of years ago.  But it always stayed garbled.  I ended up printing to pdfs for the whole tax season to avoid the issue.

Slava Ukraini!
    J
    joselopez395
    Level 3
    January 20, 2024

    Had the same problem with TY 2022 and now with TY 2023.

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