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Level 2
March 10, 2022
Question

2021 Proseries wont load- screen blank- is anyone having this issue?

  • March 10, 2022
  • 1 reply
  • 15 views

Hello

I am having problem with opening 21 Proseries. I am getting a blank or white screen. It will not load. It wont open to the client list. I checked 2020 and it was fine. I tried shutting down and unplugging the computer, and reinstalling the software. No problem in signing in and entering the intuit code.. but it wont go all the way through like its stuck on a blank screen. What do I do?

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1 reply

Just-Lisa-Now-
Intuit Community Champion
March 10, 2022
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
March 11, 2022

thank you! after more review and testing and updates. I decided to uninstall the program and reinstalled and that worked!