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Level 3
April 5, 2024
Question

2004 ProSeries software

  • April 5, 2024
  • 5 replies
  • 20 views

I have a 2004 ProSeries data file and need to open it. Is there any way of obtaining the 2004 installation discs? I have a client with a pension dispute that needs to print out a 2004 completed tax return. I have the client data file but no hard copy or computer pdf copy. The IRS states they can not provide a copy of the return or the transcript because it is too long ago. Any recommendations would be appreciated.

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5 replies

IRonMaN
Level 15
April 5, 2024

Your only hope is finding another preparer that has an old copy of the program that they would be willing to share.  If you are lucky enough to find someone, go out and buy yourself a lottery ticket because that would be your lucky day.

Slava Ukraini!
Just-Lisa-Now-
Intuit Community Champion
April 5, 2024

and this is why I tell all my clients, keep copies of all the actual tax returns, you never know when you might need them.

There is a link somewhere (I might have it at the office) for old versions, but I think the furthest back that is available is 2006

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Mikehep5Author
Level 3
April 5, 2024

Thanks Lisa. I was able to go back as far as 2006 through the support team at ProSeries but not 2004

dascpa
Level 11
April 5, 2024

I may have a disk at home, I'll check tonight.  but, your issue is the Windows Operating system.  I kept an old Windows 7 around for just that purpose. I just looked online and in 2004 it used Windows XP.  No clue if any later OS will work.

Mikehep5Author
Level 3
April 5, 2024

Thank you, I appreciate it. 

Intuit Community Champion
April 5, 2024

Hi, I have the 2004 Pro Series, and it runs on my computer using Windows 10 Pro. Cannot print as it gets error unable to license product. Intuit no longer supports 2004. Your welcome to have a copy

Mikehep5Author
Level 3
April 5, 2024

Thank you Terry. I would love to try it. Even if I can't print, if i can open the data file, I may gain  some important information.

Intuit Community Champion
April 5, 2024

@Mikehep5 There is a way to send a private message to someone (don't remember how) send me a private message, and I'll give you my address to send me a stamped self addressed envelope (for a CD), and I'll mail it to you

PATAX
Level 12
April 6, 2024

This is a prime reason why I like to have the original disc. But now it appears next year intuit will no longer provide the initial disc so they can save Charlie Brown's Christmas tree.