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Level 3
December 7, 2019
Solved

1120S - Preparer phone number not flowing

  • December 7, 2019
  • 4 replies
  • 31 views

The preparer phone number is in the included in the preparer/firm info screen.

Box is checked on 1120S to make preparer third party designee. Problem is the phone number doesn't auto-populate.

I have used override to enter the phone number. The return keeps getting rejected for e-file with the override where I have included the phone number.

Likewise, the e-file is rejected when I leave the phone number blank.

I don't know if there is a solution other that Intuit fixing the bug... But how can we even bring their attention to the problem?

This topic has been closed for replies.
Best answer by IntuitAustin

If you enter the phone number under the specific preparer, this should correct the issue. Looks like it's probably only entered under the general firm info screen 

4 replies

IRonMaN
Level 15
December 7, 2019
Slava Ukraini!
IntuitAustin
Level 10
December 7, 2019
Looking into this, sorry for the delay!
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IRonMaN
Level 15
December 7, 2019
:+1::+1:
Slava Ukraini!
IntuitAustin
Level 10
December 7, 2019

If you enter the phone number under the specific preparer, this should correct the issue. Looks like it's probably only entered under the general firm info screen 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Accept as solution"
Level 3
December 7, 2019
The phone number was already under the specific preparer when the problem started. It doesn't flow.