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Level 2
March 24, 2021
Solved

Will the program default balance payment dates to May 17 for IRS and State, or does it have to be overridden?

  • March 24, 2021
  • 3 replies
  • 26 views
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Best answer by JimS_1

No - I confirmed there is no way to change.  We sent emails to clients apologizing that we can't fix this and that they will have to cancel by calling the phone number below, and then setting up a new payment.

Here's from the IRS website.  Assume state is similar rules.

  • Once your return is accepted, information pertaining to your payment, such as account information, payment date, or amount, cannot be changed. If changes are needed, the only option is to cancel the payment and choose another payment method.
  • Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
  • Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.

Pay Taxes by Electronic Funds Withdrawal | Internal Revenue Service (irs.gov)

3 replies

IRonMaN
Level 15
March 24, 2021

No, it isn't going to magically change a previous date to 5/17.

Slava Ukraini!
JimS_1Answer
Level 4
March 24, 2021

No - I confirmed there is no way to change.  We sent emails to clients apologizing that we can't fix this and that they will have to cancel by calling the phone number below, and then setting up a new payment.

Here's from the IRS website.  Assume state is similar rules.

  • Once your return is accepted, information pertaining to your payment, such as account information, payment date, or amount, cannot be changed. If changes are needed, the only option is to cancel the payment and choose another payment method.
  • Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
  • Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.

Pay Taxes by Electronic Funds Withdrawal | Internal Revenue Service (irs.gov)

Level 2
March 24, 2021

Thanks @JimS_1 .  I didn't think it would but thought someone else might have done the research.  I appreciate you adding the IRS website details too. 

Level 4
April 2, 2021

Looks like it's fixed in the most recent update!

Level 2
April 1, 2021

Is there going to be a update that let's you put in a date after 4-15-2021 ? If you try it say's you can't put in any date after4-15-2021 .. This should have been updated also. Why think ahead????