thorson4-live-mi

Level 2

Question

Will someone help me with my account as I am a student and it is asking me to pay to print a practice tax form I filled out?

Forum|Forum|4 years ago
October 17, 2021
2 replies
19 views

No text available

ProConnect Tax

This topic has been closed for replies.

Level 15

If you are asked to pay, you signed up through the wrong portal.

Students need to sign up at https://www.intuit.com/partners/education-program/products/proconnect-tax-online/student-signup/ or they end up getting charged for their homework.

Don't yell at us; we're volunteers

thorson4-live-miAuthor

Level 2

I followed the link and verified my email address as a student. I am still being asked to pay when I print the form.

Level 15

You seem to be using the same account (username) which you told us you created using the Commercial User Log in credentials. I think you need to start over with a new account, now.

This is Peer Users, and no one here is Customer Support or Tech Support or has any access to the account info for users.

Don't yell at us; we're volunteers

thorson4-live-miAuthor

Level 2

How do I reach customer support or Tech support?