Level 3

Question

Why is the system showing Montana as the state when it's for NJ amounts? It also won't allow me to choose NJ in some of the input fields?

Forum|Forum|5 years ago
July 25, 2020
1 reply
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ProConnect Tax Online

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Level 15

https://www.youtube.com/watch?v=V2f-MZ2HRHQ

Try Some of the links at the bottom of https://proconnect.intuit.com/community/multi-state-taxes/help/input-multi-state-amounts-in-proconnect-tax-online/00/5262 or just cave in and use https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/00/4668

Answers are easy. Questions are hard!

cmcgeehenAuthor

Level 3

I will definitely contact help. I know how to choose the different states. It looks like a system error or something. The line descriptions show NJ and the input boxes say everywhere and Montana as if it is supposed to be Montana. In other screens, when selecting NJ as the state from the dropdown it indicates I can't choose that state....it's clearly a system error of some sort. Was wondering if anyone else had that problem too.