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Level 2
April 12, 2021
Question

Why is Oklahoma form OW-8-P for 2020 still not available? Oklahoma has had it available for over a month at this point, but it is not yet available in ProConnect.

  • April 12, 2021
  • 1 reply
  • 3 views
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1 reply

PhoebeRoberts
Intuit Community Champion
April 28, 2021

Available on the 4/28 update just released.

Level 2
April 28, 2021

I just called support this morning because it still wasn't available. They told me that they had no idea when it would be ready. They also said that they release updates on Tuesdays and Thursdays, so I should check back on those dates. Then I get your reply, check the software, and it's available.

 

I'm grateful it's ready, but really, what a mess! I just got done letting my clients know they were going to have to wait a little longer. So either I contact my clients back now and say, "sorry, I lied", or I don't tell them it's ready and wait a couple of days. Get your act together Intuit!

PhoebeRoberts
Intuit Community Champion
April 28, 2021

The "Thursday" update is usually Wednesday afternoon, based on my experience with Lacerte. It keeps people from saying "It's Wednesday; where's the update" all morning.