Question
Why does the "E-Signature Date" duplicate on my authorization forms? (CRITICAL - BUG)
As I'm unable to locate a bug reporting feature on the Pro Connect website, I'm posting my issue here. The problem I'm encountering is quite crucial: when I request e-signatures and fill out the tax payer's e-signature date on Pro Connect, the client's signature appears on top of mine, making it unreadable. I attempted to resolve the issue by not including the Tax Payer signature date, but when I submitted the return it was denied. Consequently, I added both signatures, but the resulting document is illegible. I don't want this to happen next year tax season. The documents I'm referring to is the e-file authorization forms.
