Why can I not print returns from previous tax years, for a new client

Forum|Forum|1 year ago
January 2, 2025
4 replies
12 views

I acquired a new client, and need to prepare previous year returns. When I go to print the return I receive a an error that the IRS open season hasn't started. But its for previous years not 2024 that I'm filing returns.

This topic has been closed for replies.

Accountant-Man

Level 13

IRS computers are shut down; therefore, nobody can e-file any years' returns.

IDK about ProConnect's ability to print, but I know they cannot e-file.

** I'm still a champion... of the world! Even without The Lounge.

N

NFournier

Level 2

I am having the same problem, I do not want to efile the return, I just want to print the return for the client. Have you heard anything about when they expect it to be corrected?

M

mmanestarAuthor

Level 2

Apparently Intuit follows the IRS schedule and therefore you cannot print or efile till open filing season begins. I don't understand why, but that is what I was told.

S

Stephen Cromwell

Level 2

Unfortunately, I am having the same issue. As part of my CPA/law practice, we do a lot of tax controversy work, and we need to be able to print returns to send to Revenue Officers, Revenue Agents, Appeals, etc. This is causing significant issues with our ability to serve clients.

A support representative told me this issue might be fixed when our renewals are processed for the 2024 tax year. Most are going to post on January 7 (Tuesday). I would like to have this fixed now.

IRonMaN

Level 15

Has anybody tried contacting support?

Slava Ukraini!

M

mmanestarAuthor

Level 2

Yes I was chatting with them yesterday. They didn't offer any other explanations other than I would need to wait till filing season opened. This is the first year I've ever encountered this issue.

A

AC13

Level 2

I’m facing the same issue. I’m working with a client who owes back taxes, and I need to prepare the 2018 tax return. Although ProConnect Agent told me I could prepare the 2018 return after purchasing credits for 2024 returns, I’m now unable to print the 2018 return because the system is preventing it until the IRS opens e-filing for 2024. This doesn’t make any sense, as I’m trying to print a return for 2018. I really hope ProConnect resolves this issue asap.

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