When?EIC... Oklahoma requires Form 511-EIC to calculate the EIC for OK purposes. F511-EIC is currently under development; this return should not be filed until complete

Forum|Forum|3 years ago
February 6, 2023
1 reply
10 views

OK - Ref #58185

ProConnect Tax

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brenda4702

Level 2

This is a terrible way to deal with problems! I have the same issue and just get the run around from Lacerte and Intuit. Some how this form has gotten caught in a catch 22 loop - OTC released the form on 1/1/23 but someone at Lacerte has not gotten the message and released the form yet. They are still waiting on the OK Tax Commission - which was done OVER a month ago.

I've spent all morning on the phone with OTC, Lacerte (call number 5 now I think!) and even called Pro Series customer service and they don't have the form either - which tells me it's an Intuit problem, not just a Lacerte problem.

Wish I had an answer, but I'm in the same boat (an expensive Lacerte boat) - without an oar! Horribly frustrating!!

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tonyaoliverAuthor

Level 2

That is ridiculous! As a preparer in Oklahoma, not being able to file an Oklahoma return - Is A Problem!

You're right, we pay Way Too Much for this not to be corrected.

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brenda4702

Level 2

Update - I finally got a hold of a gentleman from Duncan (who works for Lacerte) who is now aware of this issue and will hopefully get the ball rolling toward a solution.

Unfortunately, it could still take a week (or more) before they get the issue corrected.

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