Level 2

Solved

What -Critical Diagnostic: Form 1040: Form 1040-X isincludedinthisreturn. Thisreturnmustbe e-filed anamendedreturn. Pleaseuse E-fileAmend mentoptioninth e-FileReturns.

Forum|Forum|2 years ago
October 22, 2023
1 reply
7 views

I am trying to get a Critical Diagnostic Message resolved, but the Critical Diagnostic Message doesn't make sense to me.

ProConnect Tax

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Best answer by Pos

I contacted telephone support of ProConnect, and they told me that that is one Critical Diagnostic that you just click on the "Ignore" button in the upper right hand corner of the Critical Diagnostic and you can file your return. Never heard of that before, but it works.

Level 15

Are you trying to amend? If not - Look at the client PROFILE and see if there are check marks for e-filing amended.

Answers are easy. Questions are hard!

PosAuthor

Level 2

These are Form 1040, and yes, I am trying to amend the tax returns.

Level 15

Have you checked the boxes to efile amendment in Profile?

It may be best to contact Support EITHER https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assistant/00/234845 OR https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-tax-help/L031xWrR5_US_en_US?uid=le1lkg4y

OR NEW!!! https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assistant/00/234845

This "Community" gets answers from other users. Support can actually see what you are doing.

Answers are easy. Questions are hard!