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Level 2
April 25, 2024
Question

Understanding User Access for ProConnect Tax

  • April 25, 2024
  • 4 replies
  • 13 views

Does anyone have any alternatives to using ProConnect Tax? Intuit has consistently rolled out price increases annually. Now by adding a subscription-as-a-service on top of purchasing individual tax returns, our small business is losing money. It no longer makes sense to use Intuit. Has anyone tried alternative software? 

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    4 replies

    IRonMaN
    Level 15
    April 25, 2024

    A lot of people have left Intuit for greener pastures and a lot of people have left those greener pastures for Intuit.  Depending on the complexity of the returns that you do Drake is economy priced so you could add that to your list of other softwares to review.

    Slava Ukraini!
    APC2Author
    Level 2
    April 25, 2024

    Thanks for the suggestion. I'll check it out

    IRonMaN
    Level 15
    April 25, 2024

    You betcha!

    Slava Ukraini!
    Taxprohere
    Level 7
    April 26, 2024

    I received the Amazing changes 🎉‼️ email for ProConnect for which I have been doing about a dozen 1041s, saving a few bucks rather than include them as PPR with my ProSeries returns.  The Big News is that I can pay an extra $99 to do what again?  Oh, $99 to be able to access "ProConnect’s powerful features" such as ... printing and efiling those returns now. Thanks but no thanks.

     

     

     

     

     

    APC2Author
    Level 2
    April 26, 2024

    It can be especially irksome when Intuit nickels and dimes their customers, especially when it involves essential services like printing and e-filing. Many customers expect a certain level of appreciation and transparency from the companies they patronize, so it's understandable we feel let down by Intuit's approach. Has anyone considered looking into alternative tax preparation services that may offer more transparent pricing structures and better customer appreciation?

    sjrcpa
    Level 15
    April 27, 2024

    "alternative tax preparation services that may offer more transparent pricing structures and better customer appreciation"

    Do you think there is such a thing?

    The more I know the more I don’t know.
    abctax55
    Level 15
    April 26, 2024

    @APC2 

    Intuit has consistently rolled out price increases annually.

    And you should be doing the same thing in your practice.

    HumanKind... Be Both
    Level 15
    April 27, 2024

    @APC2 wrote:

    our small business is losing money.


     

    An extra $99 a year is causing your "business" to lose money?  If your "business" is not profitable, it seems like you need to make changes to your business or it may be a "hobby".

    I agree, I absolutely HATE the "subscription" method and I HATE Intuit, but if an extra $99 is causing you to "lose" money, I think you need to adjust your business practices.

     

    There are many alternative software products to try out.  Drake, ATX, OLTPro, TaxActProfessional, TaxSlayer are among the more common and lower cost products.  But don't mistake "lower cost" as "better for your business". If a software cost less money but takes more time and/or has more problems/errors, it could end up REDUCING your business profit due to more time (for example, being able to prepare fewer returns due to more time to enter things or deal with problems).