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Level 2
July 1, 2025
Solved

Trying to resubmit an efile 990 that was rejected

  • July 1, 2025
  • 2 replies
  • 10 views

I had a reject on Form 990EZ for missing I believe hours for one of the officers. I added but when I try to resubmit it doesn't lock the return but just rejects it immediately. Is there a way to clear out the reject and resubmit. I have talked to technical support twice and they just advise me to paper file. I pay too much for this software to do that. I even tried copying the return and resubmitting but it rejected it immediately also. It appears to be a glitch in the software but no one at Intuit has a resolution for me.

    Best answer by IRonMaN

    As a long shot, I would try deleting all of the officer information section and then try entering it from scratch.

    2 replies

    IRonMaN
    IRonMaNAnswer
    Level 15
    July 2, 2025

    As a long shot, I would try deleting all of the officer information section and then try entering it from scratch.

    Slava Ukraini!
    Level 2
    July 8, 2025

    That worked. Thank you for the suggestion of deleting and reentering officer data. Successfully efiled.

    IRonMaN
    Level 15
    July 9, 2025

    You betcha!

    Slava Ukraini!
    sjrcpa
    Level 15
    July 2, 2025

    Support should also know that 990s have to be efiled.

    The more I know the more I don’t know.