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Thinking of switching from Pro Series to Pro Connect worried about the pitfalls and is Pro Connect as robust as Pro Series. We do a lot of business returns
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In terms of capability in handling returns, yes. That's largely because it's the Lacerte engine that drives PTO. Even the input screens are almost identical to those in Lacerte.
Since PTO/Lacerte are input-screen driven and drill down from forms is limited, this would probably be your biggest hurdle with transition.
And because PTO is a stripped-down version of Lacerte, it lacks features, flexibility, and options you're accustomed to having in PS.
I responded to a similar question recent; you may like to refer to that for more info about other factors you should consider and sign up to test run PTO for free before taking the plunge.
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