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Level 1
May 3, 2022
Question

There seems to be a glitch in the program for amending a North Carolina state return. I followed the steps but the 1040x produces a critical diagnostic interfering state

  • May 3, 2022
  • 1 reply
  • 8 views
on the file return screen the federal is clear but the NC says critical diagnostic has to be cleared first but the diagnostic is for federal not state and cannot be cleared
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1 reply

itonewbie
Level 15
May 3, 2022

I trust that your eyes are not playing tricks on you.

Start a chat with Intuit Support from within ProConnect Tax and propose to share the return with them so that they can look into that for you.

---------------------------------------------------------------------------------Still an AllStar