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taxsolutions
Level 4
July 1, 2026
Question

Super slow proconnect

  • July 1, 2026
  • 1 reply
  • 10 views

About 2-3 weeks ago, as of today 7/1/26 ProConnect started being really slow. I’ve been using it for 3 years and it’s been fast and great but now it is suddenly painfully slow. I have investigated all potential issues regarding cookies and my internet connection (I’ve cleared my cookies and I have gigabit fiberoptic).

There are 3 of us in the office and the slowdown began affecting all of us, yet we haven't changed anything on our end. I'm presuming it's Intuit.

Is this an issue for everyone or just me?

1 reply

Kathi_at_Intuit
Kathi_at_IntuitModerator
Moderator
July 2, 2026

Hi ​@taxsolutions thanks for posting about the slowness in the ProConnect Tax. We tested it on our end and it doesn’t seem to have the same slowness. Have you tried using a private browsing window like Incognito? If everyone is in the same place, have you tried using the program at home to see how it works? We'd also check to see if there are any extensions installed that might be causing the issue.  

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