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Troy the Tax Whisperer
Level 3
September 2, 2024
Question

Send K-1 Packages- Error status

  • September 2, 2024
  • 1 reply
  • 10 views

"Send K-1 Packages" has been a great feature, but I just had the second tax return go into Error status after sending (or attempting to send) the K-1s to the investors. 

Anybody have any suggestions?  (I hesitate to go the Intuit support route- I don't have time today)

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    1 reply

    George4Tacks
    George4Tacks
    Level 15
    September 3, 2024

    Try just sending 1 and see what happens? Maybe One of the multitude of e-mail address is wrong and this is the issue. Have you recently confirmed all addresses? 

    https://accountants.intuit.com/support/en-us/help-article/business-contact-information/sending-k-1-packages-proconnect-tax/L07TEfjil_US_en_US?uid=m0murtdg

     

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