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Level 2
November 29, 2023
Question

Request to change how access to new clients is granted to users without full access

  • November 29, 2023
  • 2 replies
  • 9 views

Hi,

My boss uses Proconnect and is the Admin account user for our firm. I do not have a full access account user, so every time my boss creates a new client on Proconnect, he has to complete an additional step of granting me access to that new client. We would like to request if it is possible to change this? Could you create a setting we could use so that every time my boss creates a new client, Proconnect automatically grants me access to that new client at the same time?

Thank you!

Abby

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2 replies

sjrcpa
Level 15
November 29, 2023
Level 2
November 29, 2023

Hi, thank you! Yes, that might help, if Proconnect is making an update where this setting is allowed? The article was helpful though because it led to another article that gave steps on how to manage user access. Thank you!