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Level 3
April 19, 2024
Question

PTO. E-payments fail to be processed timely.

  • April 19, 2024
  • 2 replies
  • 10 views

I noticed the taxes some of my clients owe were not withdrawn from their checking account timely.

2023 Taxes returns (Federal and States) were accepted by the end of March 2024.

These e-payments were supposed to be withdrawn from their checking bank accounts on April 15, 2024, or two / three days later.

Today is April 18, 2024, night, and these payments are still pending to be processed.

Have somebody else noticed the same problems using PTO?

 

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    2 replies

    sjrcpa
    Level 15
    April 19, 2024

    Not uncommon. Not unique to ProConnect, which I do not use.

    The more I know the more I don’t know.
    IRonMaN
    Level 15
    April 19, 2024

    It can take a few days to clear.  As long as everything was filed timely and the date was properly indicated you are fine.

    Slava Ukraini!