ProConnect 2013-2016 disappeared ON November 15, 2024 NOT AFTER November 15, 2024?

Forum|Forum|1 year ago
November 15, 2024
2 replies
19 views

What the Hell? ProConnect 2013-2016 disappeared at 7:45 MST ON November 15, 2024 NOT AFTER November 15, 2024? What say you big wigs??? I know I am last minute but I am still combing through!

ProConnect Tax

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George4Tacks

Level 15

You are asking a community of other users. This is NOT something we can help you with. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-tax-help/L031xWrR5_US_en_US?src=g4t

It does sound like you are being charged a late filing fee, when you intended to file on time and they adjusted their watch without warning. Give them a call and report back with what you hear.

BTW - You should create a pdf copy of every return you file, right after you e-file it. You should also lock the return right away. You should keep those pdf returns on a backup, with the expectation that something with PCT will be messed up at any time. Trust yourself more than Intuit.

Answers are easy. Questions are hard!

abctax55

Level 15

deleted

HumanKind... Be Both

A

Anonymous

Hi @LKRCPA. Thank you for your report on this topic. The data has been restored and you can expect the returns to be removed after this weekend. See this article: How do I print or save a return to PDF in ProConnect Tax?
Hope this helps!

*****
See what's trending in Hot topics: ProConnect | Lacerte | ProSeries

T

TaxGuyBill

Level 15

@1569 wrote:

The data has been restored and you can expect the returns to be removed after this weekend.

Restored on a Friday evening? Unless it is still available all of Monday, restoring it for only the weekend doesn't make up for screwing it up for today.

George4Tacks

Level 15

@TaxGuyBill wrote "Restored on a Friday evening? Unless it is still available all of Monday, restoring it for only the weekend doesn't make up for screwing it up for today."

This is NOT ProSeries. This is ProConnect and the program will not even be available for those years 2013-2016. Restoring will only give the user an ability to print to pdf, so they have some reference. They will need to get the free prior years of ProSeries, if they want to actually input and file returns.

Answers are easy. Questions are hard!

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