Level 3

Question

Pro Connect in Microsoft Edge

Forum|Forum|4 years ago
October 28, 2021
4 replies
20 views

Why does pro connect work in Chrome but not Edge? These two browsers are identicle (both are Chromium and built from the same code).

Is Google paying Intuit to block the Edge browser?

ProConnect Tax

This topic has been closed for replies.

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Ed AlexanderAuthor

Level 3

Interesting that Pro Connect also does not load properly in Internet Explorer mode of Edge. Both browsers are listed as compatible. Seems Intuit is only running in Chrome and google controlled FireFox.

George4Tacks

Level 15

Firefox is not google controlled https://www.mozilla.org/en-US/firefox/faq/

Answers are easy. Questions are hard!

E

Ed AlexanderAuthor

Level 3

FireFox is a not for proffit that receives it's funding through "search" aggreements (i.e. Google is sole source of funding)

George4Tacks

Level 15

If they were "identicle" then they would work indentically. Bottom line, they work on what they work on. ProConnect is limiting the number of variables they need to work on to keep the program safe and functioning.

Answers are easy. Questions are hard!

E

Ed AlexanderAuthor

Level 3

Chrome and Microsoft Edge use the same code under the covers. Both are built from an open source project called Chromium. Incidently, Pro Connect works fine in Edge if you change the user agent string to the same string used to identify Chrome ("Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36")

The only issue is that Intuit is not allowing the Edge user agent string to gain access.

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Ed AlexanderAuthor

Level 3

K

KPW

Level 3

When you try to login to Proconnect using MS Edge, you get a messag saying

Sorry, ProConnect Tax Online doesn't support your browser.

Try using a more up-to-date browser from the list below:

Thanks for upgrading and keeping the web moving forward!

MY VERSION OF MS EDGE : Version 97.0.1072.55 (Official Build) (64-bit) / My OS is Windows 10, but I am starting to evaluate whether to move to Windows 11....

But whats the DEAL ?! According to this message it should work, right ?!

IRonMaN

Level 15

For what it's worth, Edge no longer works for me in this forum. I can view posts ok, but posting is pretty much impossible. Firefox works fine. Sometimes you have to mess around a bit to find out what browser works with what you are trying to do. Kinda sucks at times, but tax season kinda sucks at times too so who isn't used to that sucky feeling?

Slava Ukraini!

K

KPW

Level 3

Edge doesn't work with ProConnect Tax Online, although the error message says any version over 48 should work. I have version 97. The problem I am afraid is politics. A wise man that headed up Ford Motor Company as Chairman and CEO in the 1990's, (Mr. Red Poling - God rest his sole) told me when I asked about politics and business, his answer was simply that "Both Republicans and Democrats buy cars". Why alienate at least 1/2 your potential customer base. Can you say "Stupid!"?

Any business, entertainer, or athlete that looks to the public for revenue should consider keeping their politics out of it. Unfortunately, some people are just too dumb for that. I am very concerned that is what is going on with this situation, at least to some degree. Tax software is not the only thing running on our computers and it is very irritating that the maker of the operating system platform's web browser doesn't work with ALL of Intuit's software. Does it all work on APPLE IOS? Makes me want to consider other options for tax software and QBO accounting as well. That could happen for me if this problem continues. I need a software service, but it doesn't have to be Intuit software service(s). Frankly I can't believe this problem is a problem.

George4Tacks

Level 15

https://proconnect.intuit.com/community/product-system-requirements/help/system-requirements-for-proconnect-tax-online/00/5612

Answers are easy. Questions are hard!

Sorry, ProConnect Tax Online doesn't support your browser.

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