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S
sstrauss621
Level 1
January 3, 2026
Question

Printing a PDF now

  • January 3, 2026
  • 2 replies
  • 9 views

I am working on a series of 2024 returns, have paid for the return, however, won't allow me to print a copy for the client to approve, which they may determine they want to not efile and do a mail in copy.  Is there a work around?

2 replies

George4Tacks
George4Tacks
Level 15
January 4, 2026

You are asking a community of other users. This is NOT something we can help you with. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-tax-help/L031xWrR5_US_en_US

Answers are easy. Questions are hard!
Intuit_Kallana
Intuit_Kallana
Level 7
January 5, 2026

PDF Form printing capabilities for the new 2025 return credits is currently not available.  In order to print a prior year before then, you would need to have remaining returns from that prior year available that were unused.  If you need further assistance, please give us a call on the ProConnect support line.

W
walidahaime
Level 2
January 6, 2026

Why do I need to purchase credits to print a copy of previously e-filed returns that were already paid for?

I just need a copy for my records.

George4Tacks
George4Tacks
Level 15
January 7, 2026

No. Be sure to keep a pdf of every return filed. 

Answers are easy. Questions are hard!
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