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Level 2
September 1, 2021
Question

Please do maintenance on a weekend

  • September 1, 2021
  • 5 replies
  • 12 views

It would be better for most tax professionals if Proconnect did their scheduled maintenance on a weekend vs during the middle of the week. Especially when there is a tax deadline in 14 days. 

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5 replies

qbteachmt
Level 15
September 1, 2021

Are you referring to the recent Unscheduled outage? That's really hard to schedule.

Don't yell at us; we're volunteers
lhallAuthor
Level 2
September 1, 2021

No, I am referring to what my screen said was scheduled maintenance yesterday afternoon and still this morning until about an hour ago. It read:

"We are temporarily unavailable due to scheduled Maintenance. We apologize for the inconvenience. Please check back with us shortly. Thank you for your patience."

I can understand outages, this said scheduled maintenance. 

 

sjrcpa
Level 15
September 1, 2021
September 1, 2021

Thanks everyone. Everything is up and running! 
Continually check in with this News and Updates link for product information. 

BobKamman
Level 15
September 1, 2021

But those darned Russians charge more ransom for weekend hours.