Skip to main content
J
juliansardinas
Level 1
March 15, 2022
Question

Our client did not receive the economic impact payment of $1400. However, he received a notice stating he was given it. Is there a way to put this in his tax return?

  • March 15, 2022
  • 3 replies
  • 11 views
No text available
This topic has been closed for replies.

3 replies

Accountant-Man
Accountant-Man
Level 13
March 15, 2022

No. He has to notify the Service that he did not get it.

** I'm still a champion... of the world! Even without The Lounge.
    rbynaker
    rbynaker
    Level 13
    March 15, 2022

    So far I've had 100% success with this conversation:

    Client: I didn't get any EIP3 last year.

    Me: Let's look at your March 2021 bank statement, can you pull that up on your mobile banking app?

    Client:  Yes.  Oh, look there it is.

      George4Tacks
      George4Tacks
      Level 15
      March 15, 2022

      The client likely threw away or lost the debit card. Have them contact METABANK via phone number on their site. 

      They will need to do it with their SSN and other information. Have them issue a new card.

      Answers are easy. Questions are hard!
        Terms & ConditionsAccessibility statement
        Tax software
        Intuit Lacerte Tax
        Intuit ProConnect Tax
        Intuit ProSeries Tax
        Referral Program
        Workflow add-ons
        Intuit Tax Advisor
        Hosting for Lacerte & ProSeries
        eSignature
        Protection Plus
        Pay-by-Refund
        Intuit Link
        Accounting solutions
        QuickBooks Online Accountant
        QuickBooks Accountant Desktop
        EasyACCT
        Training & support
        Training Center
        Learn & Support
        Resources for starting a tax practice
        Tax Pro Center
        How to get started offering advisory services
        Call Sales: 833-564-8436
        Sitemap
        Turbotax icon creditkarma icon QuickBooks icon Mailchimp icon
        About Intuit Join Our Team Press Room Affiliates and Partners Software and Licenses

        © 2026 Intuit Inc. All rights reserved.

        Intuit, QuickBooks, QB, TurboTax, ProConnect, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

        By accessing and using this page you agree to the Terms and Conditions.

        Terms and Conditions About cookies Manage cookies
        Legal Privacy Security
        TRUSTe
        Products
        T1 Tax Module
        T2/CO-17 Tax Module
        T3 Tax Module
        T4, T5 & Other Tax Forms
        Tax Suites
        Single Returns (OnePay)
        ProFile 20
        QuickBooks Online Accountant
        Pricing
        Pricing & bundles
        Free trial
        Learn
        Getting started
        Training
        Webinars & events
        Support
        Download & activate
        Community & support
        System requirements
        Refer a friend
        Call sales: 1-844-861-3600
        Manage cookies

        © 2026 Intuit Inc. All rights reserved.

        Intuit and QuickBooks are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

        Legal Privacy Contact Contact
        Logiciels
        Logiciel d’impôt T1
        T2/CO-17 Tax software
        Logiciel d’impôt T3
        T4, T5 et autres formulaires fiscaux
        Suites Fiscales
        PayezPourUN
        ProFile 20
        Signature Intuit pour ProFile
        QuickBooks en ligne Comptable
        Prix
        Prix et offres groupées
        Essai gratuit
        Apprentissage
        Démarrage
        Formation
        Webinaires et événements
        Soutien
        Télécharger et activer
        Communauté et soutien
        Exigences système
        Recommandez un ami
        Appeler les ventes : 1 800 943-9834
        Paramètres des témoins

        © 2026 Intuit Inc. Tous droits réservés.

        Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service peuvent être modifiés sans préavis.

        By accessing and using this page you agree to the Terms and Conditions.

        Nos offres d’emploi Contactez nous Renseignements juridiques Confidentialité