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V
vszafranski
Level 2
January 21, 2026
Question

Not getting notifications

  • January 21, 2026
  • 1 reply
  • 9 views

In my office, we use notifications to stay on task.  If someone gets some documentation in that I need, they need to be able to tag me in a comment which would trigger a notification.  I am not getting notifications.  I assume that this is a setting that needs adjusted? Thank you for your help!

1 reply

Intuit_Kallana
Intuit_Kallana
Level 7
January 22, 2026

Hi thank you for bringing this to our attention.  This issue has been sent to the appropriate team.  If you have further questions, please contact our support team.  Contact ProConnect Support 

V
vszafranskiAuthor
Level 2
January 22, 2026

How long will it take for a response/solution?  Will I be contacted?

Intuit_Kallana
Intuit_Kallana
Level 7
January 22, 2026

Hi, if you inbox me your email address I can add you to the notification list.  I do not have an estimated time frame at this time that I can give you.

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