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February 3, 2020
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New ProConnect user. Accidentally checked single rather than HOH. Surprised program would not have caught a bigger refund with HOH on review. Does it ever do this?

  • February 3, 2020
  • 2 replies
  • 19 views
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Best answer by George4Tacks

No. The program can not protect the preparer from checking the wrong box. You could input the Prior Year amounts for a comparison, which should signal YOU, THE PREPARER that something doesn't look right.

 

2 replies

George4Tacks
Level 15
February 3, 2020

No. The program can not protect the preparer from checking the wrong box. You could input the Prior Year amounts for a comparison, which should signal YOU, THE PREPARER that something doesn't look right.

 

Answers are easy. Questions are hard!
Level 15
February 3, 2020

By checking "Single", you indicated the client had circumstances that would not qualify for Head of Household.  Why would the program think your entry was incorrect?