Products
- Lacerte
- ProConnect
- ProSeries
- EasyAcct
Workflow tools
- Intuit Tax Advisor
- eSignature
Learn & Support

Products
Pricing
- Pricing & bundles
- Free trial
Learn
Support

Logiciels
Prix
- Prix et offres groupées
- Essai gratuit
Apprentissage
Soutien

Learn & Support
News & Updates
Idea Exchange
Events
Groups

Ask the community
Sign In

Home
ProConnect Tax
Proconnect Product Discussions
My Employee Has Access to Proconnect But Not All Clients Are Showing Up

pamw1

Level 1

Forum|Forum|3 months ago

March 27, 2026

Question

My Employee Has Access to Proconnect But Not All Clients Are Showing Up

Forum|Forum|3 months ago
March 27, 2026
0 replies
2 views

One of my employees has access to Proconnect and prints the returns for clients. Today she went in to find a certain client and they aren't showing up for her. Why does this happen and how do I fix it?

ProConnect Tax

Terms & Conditions Accessibility statement

Sign up

Already have an account? Login

Login with SSO

Let's get you signed in

No account yet? Create an account

Login with SSO

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Tax software

Intuit Lacerte Tax

Intuit ProConnect Tax

Intuit ProSeries Tax

Referral Program

Workflow add-ons

Intuit Tax Advisor

Hosting for Lacerte & ProSeries

eSignature

Protection Plus

Pay-by-Refund

Intuit Link

Accounting solutions

QuickBooks Online Accountant

QuickBooks Accountant Desktop

EasyACCT

Training & support

Training Center

Learn & Support

Resources for starting a tax practice

Tax Pro Center

How to get started offering advisory services

Call Sales: 833-564-8436

Sitemap

About Intuit Join Our Team Press Room Affiliates and Partners Software and Licenses

Intuit, QuickBooks, QB, TurboTax, ProConnect, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

Terms and Conditions About cookies Manage cookies

Legal Privacy Security

Products

T1 Tax Module

T2/CO-17 Tax Module

T3 Tax Module

T4, T5 & Other Tax Forms

Tax Suites

Single Returns (OnePay)

ProFile 20

QuickBooks Online Accountant

Pricing

Pricing & bundles

Free trial

Learn

Getting started

Training

Webinars & events

Support

Download & activate

Community & support

System requirements

Refer a friend

Call sales: 1-844-861-3600

Manage cookies

Intuit and QuickBooks are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Legal Privacy Contact Contact

Logiciels

Logiciel d’impôt T1

T2/CO-17 Tax software

Logiciel d’impôt T3

T4, T5 et autres formulaires fiscaux

Suites Fiscales

PayezPourUN

ProFile 20

Signature Intuit pour ProFile

QuickBooks en ligne Comptable

Prix

Prix et offres groupées

Essai gratuit

Apprentissage

Démarrage

Formation

Webinaires et événements

Soutien

Télécharger et activer

Communauté et soutien

Exigences système

Recommandez un ami

Appeler les ventes : 1 800 943-9834

Paramètres des témoins

Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service peuvent être modifiés sans préavis.

By accessing and using this page you agree to the Terms and Conditions.

Nos offres d’emploi Contactez nous Renseignements juridiques Confidentialité