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sflanagan
Level 1
May 17, 2021
Question

My 1040 Ext rejected, I want to refile. I can not correct the SSN in proconnect it is greyed out. How do I fix?

  • May 17, 2021
  • 1 reply
  • 6 views
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1 reply

IntuitRebecca
IntuitRebecca
Level 6
May 17, 2021

Hi there,

You'll need to make a copy of the return in order to correct the SSN. You can then e-file the extension from the copy, and request a refund for the charge on a duplicate return.

You can find instructions on making a copy of the return and requesting a refund here: https://proconnect.intuit.com/community/file-actions/help/ssn-or-ein-appears-grayed-out-and-can-t-be-changed/00/4418

- Rebecca

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