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Most of my tax clients and returns are missing. I did not delete anything - Please help. It is urgent. Is there anyone I can talk to?

Forum|Forum|6 years ago
July 10, 2020
3 replies
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ProConnect Tax Online

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Best answer by Just-Lisa-Now-

https://proconnect.intuit.com/community/proconnect-tax-online-news-and-updates/discussion/disappearing-client-files-fix/01/93613/highlight/false#M34

Level 15

You are not alone. https://proconnect.intuit.com/community/proconnect-tax-online-discussions/discussion/why-aren-t-all-of-my-clients-tax-returns-showing-up/00/93397

Maybe @IntuitBettyJo or @IntuitAustin could put out a statement of expected return to normalcy.

Answers are easy. Questions are hard!

Community Manager

Community Manager

Hi there,

We are looking into this and will update you accordingly.

-Betty Jo

Betty Jo

Intuit Community Champion

Answer

Intuit Community Champion

https://proconnect.intuit.com/community/proconnect-tax-online-news-and-updates/discussion/disappearing-client-files-fix/01/93613/highlight/false#M34

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪