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Level 2
February 14, 2021
Question

Married filing head of household

  • February 14, 2021
  • 2 replies
  • 30 views

My customer qualifies to file HOH since she is considered as "unmarried" at end of the year.  When I choose HOH filing status, her tax return gets rejected with code R0000-503-02.  Will she need to paper file? 

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2 replies

sjrcpa
Level 15
February 14, 2021

What is the explanation associated with that reject code?

The more I know the more I don’t know.
ReinafeAuthor
Level 2
February 15, 2021
Error message: Spouse SSN and Spouse Name Control in the return must match the e-File database.
Solution: For e-file purposes, the Spouse's SSN must match the e-File database for the Spouse's Name Control. Verify that the SSN has been entered correctly and make sure not to include any dashes in either names of the Spouse. If present, remove any dashes and re-submit this return electronically.
Code: R0000-503-02
sjrcpa
Level 15
February 15, 2021

Do you have a spouse entered? If so, why?

The more I know the more I don’t know.
Level 3
February 15, 2021

question her if ex spouse has file married separate or else interview client on every avenue to find out more info. sometimes they want to claim Hof H becouse the credit but they cannot  I reject several new clients coming over therefore Questioned, questioned.