logging into proconnect

Forum|Forum|2 years ago
August 24, 2023
1 reply
11 views

Could someone please please help me? Is the Proconnect log in site down? I have been trying to get in my Proconnect software for hours now and it just keeps bringing me to a vicious loop. I put in my credentials and it keeps going around in circles and then right when it looks like i am getting in, it just goes back to the sign in screen. I have tried this now on 3 computers!!! Can you please help me? I also cleared cookies and such and still the same thing happens. Is anyone else having the same issue? I need to get in the software ASAP to look up things for an important client and have been fussing around with this for over 2 hours now! I don't see any outage messages on the proconnect site but many times they do not post anything on there. Thanks for your help.

Lena

ProConnect Tax

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A

ajferrer

Level 2

Same boat. f*****n furious. they wont answer the phone or chat. this is completely unacceptable its been an hour and its 9am,

svilena55Author

Level 2

Agreed!!! I have been trying to call them as well. WTF!!!! I am thinking of filing a complaint. But will it do any good? I even changed my password! Please keep in touch once you get in - feel free to email me directly [removed]. I will do the same.

A

Anonymous

@svilena55 Following up, have you been able to log in? Thanks!

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