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Level 4
February 18, 2026
Question

Is there a way to change the forms sent to the client for esignature?

  • February 18, 2026
  • 1 reply
  • 6 views

We are new to Proconnect and our client showed us the file that he received for esignature.  The file had a lot of extra forms (tax summaries, general info, preparer efile instructions, etc).  Is there a way to customize what is sent in the file to the client?  At the very least we would like to take out "preparer efile instructions". 

1 reply

Intuit_Kallana
Level 7
February 20, 2026

Hi @Michelle7 , the copy that sends through esignature is the full govenment copy and can't be changed.  However, you can send your client a "Client Copy" separately by using the Print to PDF feature and either sending through link, downloading it to email, or downloading and attaching it as an additional reference document to the esignature request.  If you need further assistance with either of these, please contact ProConnect Support .

Michelle7Author
Level 4
February 20, 2026

I am not sure why a "government" copy would have preparer efile instructions included?  Shouldn't that only be in the "preparer" copy?

Intuit_Kallana
Level 7
February 20, 2026

Hi @Michelle7 , the government copy that prints with esignature sends all documents for the return.  It is sending the complete copy of the return which does include worksheets and e-file instructions.