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Level 1
April 28, 2020
Question

Is the PTO "Live Chat" closed?

  • April 28, 2020
  • 3 replies
  • 10 views

I have a question that I need to contact support for.  In the left hand tabs, the "Live Chat" says "offline".  Can someone tell me if its closed down due to the virus?  Or am I just in the wrong timezone and it hasn't opened yet?  I can't seem to find the hours they're available, post April 15th.

Side note... I'm currently on a phone conference that will last until noon and can't call.

This topic has been closed for replies.

3 replies

JGTaxPro
Level 2
April 28, 2020

I'm in San Diego, CA and it's currently open at 06:35 AM.

George4Tacks
Level 15
April 28, 2020
Level 2
April 28, 2021

Chat help is offline here in NY as well.