Is the Proconnect online site down today? Unable to login from Taiwan.

5 replies
38 views

It looks like the login page, but no login fields, only two links to QB or ITO.

ProConnect Tax Online

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itonewbieAnswer

Level 15

I've seen that happen today on various occasions. Also, even after you log on, the Java for sign out doesn't seem to run at times. Clearing cache and history doesn't seem to help. This has been highlighted to Intuit, which is looking into it as we speak. Try using another browser in the meantime.

---------------------------------------------------------------------------------Still an AllStar

itonewbieAnswer

Level 15

I've seen that happen today on various occasions. Also, even after you log on, the Java for sign out doesn't seem to run at times. Clearing cache and history doesn't seem to help. This has been highlighted to Intuit, which is looking into it as we speak. Try using another browser in the meantime.

---------------------------------------------------------------------------------Still an AllStar

itonewbie

Level 15

@bthshba Can you try again? I just tested mine using different browsers and platforms (Windows and Linux) and they seem to be all working now both for login and sign out.

---------------------------------------------------------------------------------Still an AllStar

IntuitAustin

Level 10

The issue where you weren't able to log out of PTO should now be resolved

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