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Level 2
December 7, 2019
Solved

Is the Proconnect online site down today? Unable to login from Taiwan.

  • December 7, 2019
  • 2 replies
  • 19 views

It looks like the login page, but no login fields, only two links to QB or ITO.

This topic has been closed for replies.
Best answer by itonewbie

I've seen that happen today on various occasions.  Also, even after you log on, the Java for sign out doesn't seem to run at times.  Clearing cache and history doesn't seem to help.  This has been highlighted to Intuit, which is looking into it as we speak.  Try using another browser in the meantime.

2 replies

itonewbie
itonewbieAnswer
Level 15
December 7, 2019

I've seen that happen today on various occasions.  Also, even after you log on, the Java for sign out doesn't seem to run at times.  Clearing cache and history doesn't seem to help.  This has been highlighted to Intuit, which is looking into it as we speak.  Try using another browser in the meantime.

---------------------------------------------------------------------------------Still an AllStar
itonewbie
Level 15
December 7, 2019
@bthshba Can you try again?  I just tested mine using different browsers and platforms (Windows and Linux) and they seem to be all working now both for login and sign out.
---------------------------------------------------------------------------------Still an AllStar
IntuitAustin
Level 10
December 7, 2019

The issue where you weren't able to log out of PTO should now be resolved 

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