Is everyone experiencing delays in extension payments not being withdrawn?

Hi, I'm having the same issue with payments and extensions not being pulled. I have also had a LOT of clients getting notices saying there was an issue with their direct deposit. Maybe they are just having banking issues all around?

@MargaretJ "I am surprised that this issue has not been discussed on this forum"

There are at least three threads on page one of the forum discussing this *issue*.   They all say - patience - this is normal.  (edit... ok... I only found two 😉

https://accountants.intuit.com/community/lacerte-tax-discussions/discussion/federal-tax-payments-delays/00/357695

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/re-payment-made-with-4868-not-yet-deducted/01/358009#M185518

I accept only clients who are able to make their own tax payments, so it's not my problem.  But how many of you fiscal babysitters are reminding clients that the US Treasury lost 21% of its employees in the last year?  Has everyone forgotten Elon Musk and DOGE?  Actions have consequences.  This is just the first major test of this Administration's ability to collect voluntary remittances.  Failure was always an option.  

I also have several clients who have not seen their payments withdrawn. I called the IRS and was told to have them check with their banks to see if payments are pending. The IRS apparently cannot see the payments in their system for 7-10 days. 

I too have the same issue of my client's 2025 Fed extension payment not being deducted through their bank account.  It was filed on April 14, 2026 with payment scheduled on April 15, 2026.  

I've called IRS EFTPS and was told that no payment was or is scheduled.  I've called Lacerte and was told that everything was okay and processed on their end through SmartLook.

My question is who is responsbile for the mishap and possible penalties/interest on the extension payment not processed either by IRS and Lacerte due to possible system error.

MargaretJ,

I appreciate your posting this.  I have a similar problem.  Mine is both IRS and Calif FTB, though.  Neither has gone through.   That suggests that the problem is not with the IRS.  

I am a Lacerte user, not a ProConnect or Proseries user.

Like you, I have never had the delay be more than two days.    

More specifically to my case, the client uses an old First Republic Bank account.   After that bank was acquired by JPMorgan Chase, both the old bank routing number and the new Chase bank routing number were maintained.   The bank confirms that both routing numbers are still operable, and payments made throughout 2025 and in January 2026 have gone through.  However, only the April 2025 extension payments were processed though Lacerte.  The other payments were through IRS directpay and the FTB webpay.

I'll be very interested to hear from you tomorrow as to whether your payments finally went through.  If not,  we will likely be in a position in which Lacerte tells us that the payments were properly processed, the IRS and FTB tell us nothing was paid, and we won't know whether to tell the client to pay again and risk the payments being processed twice.    Dealing with the penalty issue is also a very difficult problem.

I am handling the same issue, and my hypothesis is that ProConnect is auto-correcting bank routing number silently based on the taxpayer's resident state.  You may want to investigate whether taxpayer's routing number location is consistent with his resident state. 

Here is my case with JP Morgan Chase routing number. 

https://accountants.intuit.com/community/proconnect-tax-discussions/discussion/proconnect-auto-correcting-chase-routing-number-based-on/00/358198

PATIENCE

See something, say something.  Unless you're a tax preparer, I suppose.  Has anyone who takes it upon themselves to help clients make online payments, ever thought to ask the people in charge why these transfers are inexplicably delayed around this time each year?  No?  I didn't think so. 

It's not my problem, except as a taxpayer who hates to see the Treasury pay millions in interest on short-term loans that are needed to fund the government while the money slowly rolls in, but I did file a report with the GAO about this.  They call it their fraud line, but it also covers mismanagement.  And of course it is fraud, when elected officials claim they can run the place like a business but can't even get the revenue to the bank, but that's acceptable these days.  Treasury and IRS also have people who are supposed to investigate such problems, but those are the foxes guarding the henhouse.  Congress is somewhat more independent.  

What would work best is someone who lives in a Congressional district represented by a Republican member of the Ways and Means Committee, or a state with a Senator on the Finance Committee.  Well, OK, that's me, but our guy is retiring after years of scandal and plans to lose a primary race for governor.  Definitely a short-timer with no clout. 

At this point, maybe mark your calendar for January and figure out who can help when there is a new majority party.  Meanwhile, put up or shut up.  

If I hear back from GAO I'll post it here.  

I am having the same problem and my client is flipping out.