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M
msheck88
Level 3
January 31, 2023
Question

Is anyone else having problems with Intuit Link in ProSeries? My clients accept request and then it states that email not recognized??

  • January 31, 2023
  • 1 reply
  • 5 views
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1 reply

M
MikeHill
Level 2
February 20, 2023

MSheck88,

Did you ever get this resolved? I'm having the same problem.

M
msheck88Author
Level 3
February 21, 2023

It turns out that that particular client had their own Intuit account under a different email therefore I had to send the link to that existing account email for her to receive it. Hope that helps!

M
MikeHill
Level 2
February 21, 2023

Thanks, I did get it resolved and it was a similar situation.

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