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Level 1
May 16, 2026
Question

IRS IP PIN number 2025

  • May 16, 2026
  • 2 replies
  • 11 views

In am trying to e-file client return in proconnect tax online.  I enter the pin in software using directions from Intuit.  The return was rejected saying its the wrong pin.  I have a copy of letter IRS sent to client re: 2025.

I checked her ssn, dob, irs pin and spelling of her name in software.  The only item different is her mailing address.  She moved into a home that she purchased with a different address.  Has anyone had a return using IP PIN rejected due to an address change?

2 replies

PhoebeRoberts
Intuit Community Champion
May 18, 2026

Client gave you the wrong letter. The year on the IP PIN letter is not "you're filing a 2025 return;" it's "you're filing a return during calendar year 2025."

Ask for the 2026 letter.

Intuit Community Champion
May 18, 2026

Like @PhoebeRoberts  said you must have the wrong letter. The IRS sends a letter each year in January for the previous tax year. For 2025 taxes a TP will receive a letter dated January 2026.