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T
tinetwork
Level 2
February 11, 2021
Question

If I need to verify ptin for AZ where do I go? There's no verification checkbox under preparer information in settings. How do I fix this?

  • February 11, 2021
  • 1 reply
  • 13 views
this is a critical diagnostic that just popped up today. My ptin is correct under preparer info but the diagnostic won't go away.
This topic has been closed for replies.

1 reply

itonewbie
itonewbie
Level 15
February 11, 2021

What exactly does the critical diagnostic say?

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T
tinetworkAuthor
Level 2
February 13, 2021

I reached out to support. Took about 42 min for them to resolve the issue. All good now. Thank you 🙂 

itonewbie
itonewbie
Level 15
February 13, 2021

Good to know.  Have a great weekend, @tinetwork!

---------------------------------------------------------------------------------Still an AllStar
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