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Level 1
December 6, 2019
Solved

I used the Tax Conversion Data to convert from Lacerte to PTO. I was given information that it would take 1-3 days. It's now over a week. Why has my data not converted?

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itonewbie
itonewbieAnswer
Level 15
December 6, 2019

You best bet is to follow up with Intuit Support over chat when they re-open on Monday.  Unfortunately, this is a peer-to-peer support forum and we won't be able to help in this regard.

---------------------------------------------------------------------------------Still an AllStar

1 reply

itonewbie
itonewbieAnswer
Level 15
December 6, 2019

You best bet is to follow up with Intuit Support over chat when they re-open on Monday.  Unfortunately, this is a peer-to-peer support forum and we won't be able to help in this regard.

---------------------------------------------------------------------------------Still an AllStar