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Level 4
December 16, 2019
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I need a way to allow my clients to download and print their own tax returns. Can LINK do this for me?

  • December 16, 2019
  • 2 replies
  • 22 views
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    Best answer by itonewbie

    Notice from your previous questions that you use PTO.  If that is the case, you can share the return with your clients by clicking through the following.  The drawback is that you won't see a record of what has been shared and you can't retract that if something is wrong.  For that reason, my personal preference is to use the "Act as taxpayer" function (which I normally don't recommend out of compliance concerns due to the lack of audit trail) to post the return(s) under Document Checklist.

    File Return > Print > View/Print Return PDF > Share PDF Via Link.

    2 replies

    itonewbie
    itonewbieAnswer
    Level 15
    December 16, 2019

    Notice from your previous questions that you use PTO.  If that is the case, you can share the return with your clients by clicking through the following.  The drawback is that you won't see a record of what has been shared and you can't retract that if something is wrong.  For that reason, my personal preference is to use the "Act as taxpayer" function (which I normally don't recommend out of compliance concerns due to the lack of audit trail) to post the return(s) under Document Checklist.

    File Return > Print > View/Print Return PDF > Share PDF Via Link.

    ---------------------------------------------------------------------------------Still an AllStar
    RoxAuthor
    Level 4
    December 16, 2019
    Is there a life-span to this link for the client?
    itonewbie
    Level 15
    December 16, 2019

    Yes, Link is a client portal of sort, which allows you to collaborate with your clients.  Not only can you use it to collect client data, you can also use it to share documents with clients, including copies of returns they can download and print.  The process for sharing returns varies depending on the tax product you use.

    ---------------------------------------------------------------------------------Still an AllStar