says its missing federal return data when efile with fed link problem occurred transmitting e-file data. If problem persists call customer support. when I click e-file.
I must not have something checked right - I removed the e-file federal check but in the actual e-file area - it only shows california but the e-file with federal has a grayed out checkmark.
I'm going to have to call tech support I guess.
Hi Tia -
It's been a while since I did this, but if I recall correctly, with states like CA you can transmit them standalone by:
- Go to Profile and check the box for Federal
- Go to File Return
- Uncheck "E-file with federal" on the California line, then
- Uncheck the "Select tax returns to e-file" box on the Federal line.
I believe this is necessary for states like CA where federal return data has to be "e-file ready" in order to send the state return. If you have any PDF attachments make sure they're not set to "send with federal" either, as those can throw a similar transmission failure.
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