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J
jecker817
Level 3
February 15, 2021
Question

I'm trying to complete an S corp tax return. everytime i try to make changes and save it says "there was a problem saving return"

  • February 15, 2021
  • 1 reply
  • 5 views
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1 reply

itonewbie
itonewbie
Level 15
February 15, 2021
  1. Make sure you're using a ProConnect Tax supported browser;
  2. Clear your browser's cache and cookies;
  3. Restart browser and preferably your PC/device; and
  4. Open ProConnect Tax in incognito mode, always.

Opening ProConnect Tax in incognito will help avoid most common problems.  If you continue to have problems, try another supported browser and/or PC/device.

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