Question
I'm completing an NR NC return for my AL customer. The program is stating the customer has no taxable income in NC, but is not refunding the taxes withheld, what do I do?
Cx has always lived in AL. The employer had taxes for NC withheld since they are HQ in NC. The customer received a W-2. The employer has a location in AL. How do I get the program to refund the taxes withheld for NC?
